Frequently Asked Questions
Everything you need to know about our authentic military timepieces.
Are CWC watches authentic military issue?
Yes, Cabot Watch Company (CWC) has been a supplier to the British Ministry of Defence for decades. Our watches are built to genuine military specifications (Mil-Spec) and many models feature official NATO stock numbers.
Do you offer international shipping?
We ship our timepieces worldwide via secure, tracked courier services. Shipping costs and delivery times vary by destination and are calculated at checkout.
What is the warranty period for a CWC watch?
All new CWC watches come with a comprehensive 3-year warranty against manufacturing defects from the date of purchase. Please retain your proof of purchase for any claims.
What is your return policy?
We offer a 14-day return window for unworn watches in their original packaging with all protective films intact. Please contact our support team to initiate a return authorization.
Are the watches water resistant?
Water resistance varies by model. Our divers' watches are rated to 300 meters, while general service models are typically splash-proof. Please refer to the specific product page for the ATM rating of your timepiece.
How do I maintain my mechanical or automatic CWC watch?
We recommend a professional service every 3 to 5 years to ensure the movement remains accurate and the seals stay intact to maintain water resistance.