Returns & Exchanges
CWC Military Watches offers a 14-day return period for all timepieces, provided they are in unworn condition with all original packaging and protective seals intact. We strive to ensure your tactical equipment meets the highest standards of precision and reliability.
Initiate Return
Contact our support team within 14 days of receipt to request a Return Merchandise Authorization (RMA) number and provide your order details.
Secure Packaging
Place the watch back in its original presentation tin or box, ensuring all manuals, warranty cards, and tags are included to avoid restocking fees.
Insured Shipping
Ship the item back to our UK service center using a tracked and insured courier service to guarantee protection against loss or damage during transit.
Inspection & Refund
Once our technicians verify the watch's condition and serial number, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing